Setting up Outreach Omni

Created by Manuk Shirinyan, Modified on Sun, 19 Apr at 7:51 PM by Aye Myat

Note: Feature(s) Pending Rollout

Features and functionality described on this page are part of our April 2026 release, which is rolling out to eligible customers April 16-April 29, 2026. See our Release Notes here to learn more.

Objective

Learn how to enable Outreach Omni.

Applies To

  • Outreach Admins

Before You Begin

  • The Omni Best Practices Guide contains full details on how to use Omni effectively
  • Omni is enabled at the organization level
  • Amplify package is required for Omni

Procedure

  1. Log in to Outreach as an Admin.
  2. Click Administration > Organization > Org info.
  3. Click GenAI.
  4. Toggle on Omni.
  5. Click Save.

Omni is now enabled for the organization.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Preview
0 of 0