How To change the trigger order?

Created by Alain T, Modified on Fri, 13 Mar at 9:04 PM by Aravind Sundararajan

Objective

The purpose of this article is to provide direction to Outreach Admins on how to change the order of triggers.

Applies To

Triggers
Outreach Admins

Procedure

1 - From the Outreach platform, go to Administration,
2 - Expand the Workflow automations and click on Triggers,
3 - On the triggers page, sort by Trigger order
4 - Click on the trigger and move up or down to change the order.

Additional Information

Some of the best practices for the trigger:

- Leverage Trigger Priorities via Conditions

- Avoid Conflicting Actions

- Ensure that two triggers don’t try to update the same field or sequence at the same time.