Applies To
Personalization Agents
Answer
Outreach's Personalization Agents utilize the Azure OpenAI Large Language Model, which supports most global languages. Users looking for personalization in niche languages (e.g. Swahili or Icelandic) may struggle more with successful generation of text. Regardless of language, users will still want to employ some level of manual review at the outset, and fine tune prompts to meet local/regional linguistic expectations.
Additional Information
Outreach Best Practices for Creating Personalization Agents
Create and Use Personalization Agents in Outreach
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