How To Insert Outreach Click-Tracking to Outlook Emails [LEGACY]

Purpose:

The purpose of this article is to provide direction to Outreach users in adding a tracked link to an email composed in Outlook.

Intended Audience:

• Outreach Users

Notes:

• The Outreach Sales Engagement Add-in must be installed and enabled (if applicable) in order for Outreach Click-Tracking to function properly. For more information on installing the Outreach Add-in, refer to the How To Install the Outreach Sales Engagement Add-in for Outlook article. 
• If a link is entered into the body of an email, but not entered in the Insert Tracked Links Web Address (URL) field, it will not register as tracked.
• Adding incomplete URLs results in an error message.

How To Insert Outreach Click-Tracking to Outlook Emails:

1. Access the Outlook instance and compose a new email.
2. Click the Open Outreach icon in the ribbon.
3. Click the Insert tracked Link option.
4. Input a complete URL in the Web Address (URL) field.
   Note: Full URLs are required for this feature to function.
   Example: https://urlexample.com/
5. Input the text to display for the link in the Displayed text field.
6. Click Insert.
   
   Link tracking is enabled for the email.

Additional Resources:

Outreach Sales Engagement Add-In for Outlook FAQs

How To Install the Outreach Sales Engagement Add-in for Outlook [LEGACY]