Applies To
-
Prospects that have multiple emails
-
Sequence and one-off mailings to those prospects
Answer
The system will always use the first email by default If that first email bounces, you have to manually correct it and change it to the second email on the prospect record. The system does not automatically resend that message using the second email if the first email bounces. The bounced email will bounce and remain in that state until it is corrected.
Additional Information
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article