How To Disable Inbound Call Notifications

Created by Aye Myat, Modified on Mon, 9 Feb at 11:02 PM by Alsabana Sahubarali

Objective

The purpose of this article is to provide direction to Outreach Users on disabling the inbound call notifications received via the Google Chrome browser when an incoming call is identified and processed within the Outreach platform. 

Applies To

  • Outreach Users

Before You Begin

  • Disabling Desktop Notifications within Outreach disables all desktop notifications. 

Procedure

  1. Access the Outreach Platform. 
  2. Click the user's initials in the bottom left corner of the navigation sidebar. 
  3. On the General Settings landing page, click to disable the Enable desktop notifications option. 

  4. Click Save.

    The Inbound Call Notifications feature has been disable.

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